Our pledge
Quality and Customer Service
At Eurovanille, customer satisfaction is at the heart of our development process.
Always attentive to your needs, we will be able to advise you and guide you in your choices. Our logistics and our availability allow us a great reactivity to satisfy you quickly.
Choosing Eurovanille is opting for:
- The expert in natural vanilla that meets the requirements of specialists
- A reference company for over 30 years on the vanilla market
- A quality management system for our productions that has been IFS (International Featured Standard) certified since 2014 to guarantee healthy and safe products .
- A wide range of products to meet your needs, Eurovanille offers you a range of products that are Organic, Fairtrade, Kosher, Halal, … certified and a wide range of product types that can meet your developments and specifications (aromatic profiles, fineness of powders, solubility, etc.
- Quality monitoring at each step of the process to guarantee you a consistent product.
- A company that invests in fundamental research to optimize the cultivation of vanilla and to improve the conditions of growers.
- A Company that improves its producers’ quality of life by engaging in the "Sustainable Vanilla Initiative" program; (il faut que ce soit cliquable pour aller vers l’explication du programme SVI)
- In excess of 6,000 customers in over 80 countries
- More than 150 staff at your service spread over our sites in France, India and Mauritius
- Solutions adapted to your specifications (aromatic profiles, analyses, fine powders, solubility, etc.)
- A guarantee of confidentiality guaranteed by contracts
- An R&D laboratory to test and develop new products
- Expertise covering all the stages of production
Sustainable Vanilla Initiative
As a responsible company, Eurovanille has been a member of the SVI since December 2016.
Because working with local people is not enough, Eurovanille is committed at a social, environmental and economic level to develop effective partnership programmes that benefit all partners in the supply chain.
The SVI programme connects vanilla exporters, producers, industry organizations and public authorities around the world to advance governance, traceability, labour law and technical assistance issues for producers.
In response to the recent vanilla market crisis, SVI and its members have been providing innovative solutions to expand the vanilla supply, to produce and guarantee its traceability in a sustainable manner or to improve the vanilla producers’ income and the sustainability of their businesses.
Joining SVI is a strong commitment that confirms Eurovanille's primary desire to professionalize the supply of the entire vanilla sector in order to offer its customers ever-increasing satisfaction.